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CitizenOne: Key Features for Consolidated Government Services

All government services accessible through one secure login!

 

Online Services Platform

Portage CyberTech’s solutions portfolio enables governments, institutions of higher learning and regulated industries to offer secure and unified digital services with the protection of the public in mind.

Organizations can ensure responsible digital acceleration with the OSP platform, which maintains compliance and safeguards sensitive data and users’ personal information.

CitizenOne

A key product in Portage CyberTech’s portfolio is CitizenOne, a digital services portal. It protects privacy and consolidates government eservice delivery responsibly. Benefits of CitizenOne include:

  • Unified User Experience
  • Cost Efficiency
  • Adaptability
  • Data Privacy
  • Data Security
  • Identity Assurance

Context

Across the world, public sector organizations are struggling to deliver online services to their constituents in ways that are simple and intuitive, yet still provide high levels of security, trust, and privacy. Public sector institutions are often siloed, with services from across departments being delivered standalone, each with their own set of standards and processes.

This results in user experiences that are fragmented, and systems that deliver current self-serve functions are disjointed and antiquated. Public organizations must accelerate their digital transformation by encouraging the adoption of digital services.

Solution

CitizenOne is a solution that consolidates trust, identity, and privacy together to enable efficient digital service delivery for complex use cases within organizations. CitizenOne provides a set of capabilities that allows governments to identify, verify, onboard, and authenticate users of their digital services within a unified and streamlined platform.

By presenting citizens with a secure, user-friendly, and privacy-focused dashboard, all their digital services are accessible in an intuitive and consolidated manner. Consituents are thus empowered to fully embrace the use of digital services and manage for themselves the data they choose to share with those services.

Why is CitizenOne important?

CitizenOne provides a proven, de-risked mechanism to rapidly move clients towards digital service delivery.

Because the components of CitizenOne are already integrated and work together seamlessly, clients are not wasting valuable resources, time and budget integrating similar ad hoc technologies to achieve the same end.

CitizenOne addresses several key problems for clients, including:

User Experience

Delivering streamlined digital services while providing optimized UX to constituents.

Cost

Prolonging the useful life of existing IT investments.

Data privacy

Ensuring user data is protected by maintaining compliance with applicable data privacy legislation.

Data security

Ensuring best of breed cyberattack mitigation is in-built across the enterprise.

Identity assurance & trust

A scalable mechanism to ensure users of digital services are who they claim to be.

Key Features of CitizenOne

  • Services Catalog Accelerator
  • Forms Management
  • Unified Notifications
  • Policy & Consent Management
  • Identity Verification
  • Identity & Access Management
  • TrustEngine

 

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