Public Sector UX: The Key to Citizen Engagement & Trust
First impressions are important. With the increasing number of digital public services ...
School Services Centre Takes Pressure Off students With Trusted Electronic Signatures
"When we send a document home in a child’s backpack, we never know what state it will be ...
CitizenOne: Implementing a Digital City Hall for Improved Citizen Engagement
Since the early 2000s, governments and public sector organizations have allowed ...
Healing Administrative Aches for Better Patient Care
Improving digital public services doesn’t only apply to governments and municipalities. ...
Practicing Digital Hygiene: Applying the 7 Principles of Privacy by Design
Information privacy and online security are so widely discussed that for many, they have ...
From Silos to Seamless: Transforming Provincial Digital Services with User-Centric Solutions
The efficient delivery of digital government services still lags behind those in the ...
Serving Citizens Better: Enabling Digital-First Strategies to Improve Public Services
Improving the digital services offered by governments and municipalities is no easy task. ...
CitizenOne’s Services Catalog Accelerator: Connecting a Small Municipality with its Constituents
Large and small municipalities alike face a multitude of challenges when seeking to ...
An End-to-End Solution to Upgrade Municipal Services Delivery
Populations today demand digital experiences that are simple, fast, and easy to ...
Accelerating Digital Services: A Boon for Citizens and Municipalities Alike
You’ve undoubtedly heard that digital solutions are the future for municipalities in ...
Municipal Digital Transformation: Avoid These 4 Traps
Whether you're in the middle of your municipality’s digital transformation or just ...
Web Accessibility: A Priority for an Inclusive Society
Organizations cannot afford to ignore accessibility The fundamental purpose of the ...