Justin Bromberg & Marc-André Drouin, United Counties of Prescott and Russell and Portage CyberTech
The Challenge
In 2018, the United Counties of Prescott and Russell wanted to undertake a digital transformation to streamline and improve their departmental processes.
“We wanted to avoid systematically printing the documents to be signed, getting them signed and digitizing them, and then destroying the original documents, so we started looking for an electronic signature solution.” - Justin Bromberg, Chief of Staff and Communications Manager.
The municipality placed its trust in Portage CyberTech, a recognized certification authority and an expert in the legal reliability of electronic documents. Portage CyberTech’s tools have enabled the United Counties of Prescott and Russell to make their processes 100% digital. The partnership empowered the municipality to:
Change Management
Change is often difficult to navigate, even if the newly adopted technology is proven to be more efficient than the old systems. With the support of Portage CyberTech, the United Counties of Prescott and Russell were able to sensitize their employees on the benefits of this transition, as well as provide training and support to help them fully succeed in their digital journey.
The Results
After only one month, Portage CyberTech’s solutions had already been successfully adopted by several departments at the United Counties of Prescott and Russell.
“ConsignO Cloud is just so easy to use. I recently had to sign an important contract for a multimillion-dollar project with a supplier. Four people had to sign the document, two internally and two externally, and the process went extremely well, with no problems or questions.” - Justin Bromberg, Chief of Staff and Communications Manager
Benefits of Digital Transformation:
- Information security
- Increased productivity
- Significant cost savings
- Simplified archiving
- Quality of documentation
- Reduced environmental footprint
Marc-André Drouin's advice for a municipality that wishes to undertake a digital shift:
- Designate positive key players across different departments
- Frame the technological challenge as an opportunity for a culture change
- Facilitate the transition through progressive integration
- Let staff members discover the tools at their own rhythm